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I paid Island CRM $200 to get Maximizer running on my Surface Pro 3 running Windows 10 and Office 365. After half an hour Shannon told me CRM 11 would only run with Outlook 2010 or older. I install office 2010 64bit version. Called back. After an hour Shannon told...
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Anonymous
Craig

There are better support options out there. In future check out Ryan Murphy from crmhelpdesk. www.crmhelpdesk.com.au

2.0
I didn't like
  • Lack of support
#836733
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I've been using Maximizer since approx. 1992. I've upgraded to their newer versions at least 4 times maybe 5. I am using CRM 2015 Group Edition. It has never worked properly since they installed it. The last time they attempted to correct the problems they said that...
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#832126
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Since Friday, September 25, 2015, we have no access to our Maximizer CRM Live web site. We paid our annual subscription. I have emailed them three times and called once but have received no response. We have over thirteen years of contacts as well as our business...
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Anonymous
RuthinWashington

Follow up: On Monday I was finally contacted by a support person who spent a good part of Monday and some time Tuesday morning getting Maximizer running on our computers. I wa...

3.0
I didn't like
  • No access to my crm web site
#706748
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We had a "silver" maintenance package. You have to pay a fee per license. It took Maximizer a week to get back to me with each incidence. I thought that was what the "silver" package was. Then they tell you that you've used up all your hours and if you want more...
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1.7
Grimsby, Ontario
I didn't like
  • Support
#695257
Reply to reviews
I have had the same kind of experience as a previous poster with Maximizer lying to me to get me to upgrade. Years ago, they convinced me to upgrade from one version to the next by promising me 3 full customer support sessions for free, unlimited time frame. They said...
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#674561
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I have been a user of maximizer since version 4. I have continuously upgraded to almost every version all the way up until and including version 11. I migrated to the CRM live version with the understanding that if I did not like it after my one-year service I could...
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Anonymous
Anonymous

Almost in exactly the same dillema as you. At my previous firm we tried to add a few licenses to Maximizer 10. They would not sell us the keys but said we needed to upgrade ...

Anonymous
Anonymous

I have had the same kind of experience with Maximizer lying to me to get me to upgrade. Years ago, they convinced me to upgrade from one version to the next by promising me 3 ...

#619659
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Been a user of Maximizer since Maximizer 5 in 1998. Always kept up to date. Around Maximizer 10, I stopped upgrading since the new features were trivial. Support got bad. Eventually I upgraded to Maximizer Entrepreneur 12. Very arrogant, they did not even want to...
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2.2
I didn't like
  • Lack of support
#596067
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On 6/30/11 we purchased MazCRM 11 Entrepreneur Edition upgrade (been a customer since 2002) & paid to have Maximizer install it on our system. Paul crashed our server during installation on 7/15/11. We had our computer tech rebuild the server. Max comp techs.,...
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1.0
I didn't like
  • Customer service
#565089
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Long term customer with maximizer - 15 years. Currently running maximizer 8 on old Windows. Bought & successfully installed the next version CRM10 on Vista. Issues with Vista so never used 10 for any length of time until trying recently. Tried to install 10 on new...
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#465128
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Contact Maximizer

Mailing Address:
Maximizer Software Inc.
1090 West Pender - 10th Floor
Vancouver BC, Canada V6E 2N7
Phone:
(888) 745-4645
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Maximizer switched from a database operating system called Pervasive to Windows' Sql search engine ~2 years ago and it has caused problems for many. To deal with the increased number of complaints they now require users with problems to email them.. ' so they can get...
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Anonymous
Ask maximizer

Hello I can see many frustrated posts here relating to the database platform change for maximizer. If any of you are still having problems please do get in touch. Shivu...

Anonymous
Gerry

Yes we're seeing the same thing. No repsonse and it takes days to get some one to call you back and charge $200 an hour to fix an issue with their software. If lots of other p...

#343864
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